RemindNext Privacy Policy
In short: RemindNext keeps the work a shop sets for its team: follow-ups, notes, voice notes and the names and numbers of the shop's customers and suppliers. We use it only to run the app. We do not sell it, show ads, or track you across other apps. Anyone can delete their account from inside the app.
Who this covers
RemindNext is used by a shop's Team Leader (who creates the shop and signs in with Google or Apple) and the shop's Team members (who join with a QR code from the Team Leader). The shop decides what goes into it; for the customer and supplier details it enters, the shop is responsible for having the right to use them, and we process them on the shop's behalf.
What we collect
| Data | From whom | Why |
|---|---|---|
| Email address and account ID from Google or Apple sign-in (with Sign in with Apple you may hide your email; we then get Apple's relay address) | Team Leader | To sign you in and link you to your shop |
| Your name, language, working hours, role, an optional photo or illustrated avatar, and an optional PIN for a shared shop phone (stored only as a salted hash) | Team Leader, Team members | To show who is doing what, and to send reminders at the right times in the right language |
| Customers' and suppliers' names, phone numbers and preferred language | Entered by the shop, or picked one at a time from the phone's contacts (the app never reads your whole address book) | To attach follow-ups to them and to start a call or WhatsApp message when you tap it |
| Follow-ups and tasks: type, amount, due time, notes, steps, outcomes and history of who did what and when | Team Leader, Team members | This is the app's purpose |
| Voice notes and recorded reminders | Whoever records them | To play them back on the follow-up and when the reminder rings |
| Walkie-talkie voice messages between team members | The sender | To deliver them. A message is deleted from our servers as soon as the receiving phone has it, and any message nobody played within 45 minutes is deleted automatically. |
| Device information: an app-generated device ID, platform, app version, push notification token, and whether reminders arrived on time | Each phone | To deliver reminders and messages, and to show the Team Leader which phones may miss reminders |
We do not collect location, browsing history, advertising identifiers, or payment details. RemindNext has no ads and no analytics or tracking software.
Microphone, camera, photos, speech
- Microphone: only while you hold to record a voice note, a reminder or a voice message, or while you dictate.
- Speech recognition: when you dictate or use Speak, your phone's own speech service turns your words into text. On some phones this service sends the audio to Apple or Google to recognise it; that is covered by their privacy policies. RemindNext keeps only the text.
- Camera: to scan a join QR code, or to take a team member's photo.
- Photos: only the one photo you choose for a team member.
- Contacts: only the one contact you pick when adding a party.
Where it is stored and who processes it
Data is stored with Google Firebase (Cloud Firestore, Cloud Storage, Cloud Functions, Firebase Authentication and Firebase Cloud Messaging) in Google Cloud's Mumbai region (asia-south1), and is encrypted in transit and at rest. Notifications to iPhones pass through Apple's push service. These providers process data only to run the app for us. Within a shop, what a person sees is limited by their role: Team members see their own work and the work shared with them; a "reminder to self" is visible only to the person who made it.
Sharing
We do not sell or rent personal data, and we do not share it for advertising. We disclose data only to the service providers above, when the law requires it, or to protect the safety of people or the service.
How long we keep it
- Shop data is kept while the shop uses RemindNext. Done work stays in the shop's history until someone deletes it from the Done list.
- Walkie-talkie messages: deleted on delivery, and at most 45 minutes after sending if never played.
- When an account is deleted, its data is deleted as described below. Backups maintained by our providers expire on their own schedule.
Deleting your account and data
In the app: Me → Settings → Account → Delete my account.
- A Team member: your sign-in is deleted, every phone of yours is removed from the shop, and your private reminders, their recordings, your photo, avatar and PIN are erased. Work you were doing for the shop stays with the shop so its Team Leader can hand it to someone else.
- A Team Leader: the whole shop is deleted: its work, parties, history, recordings and photos, every team member's sign-in, and your own account. If you signed in with Apple, the app also revokes its access to your Apple ID.
You can also ask us by email to delete your data or to send you a copy of it (address below).
Your rights
Depending on where you live (including under India's Digital Personal Data Protection Act, 2023), you may ask to access, correct or delete your personal data, withdraw consent, or complain. Write to us at the address below; we answer within 30 days. If you are a shop's customer or supplier, you can also ask the shop directly.
Children
RemindNext is a tool for businesses and is not meant for children under 13. We do not knowingly collect children's data.
Changes
If we change this policy we will update the date above, and tell users in the app when a change is significant.
Contact and grievance officer
Conetca Technology Private Limited
Mumbai, Maharashtra, India
Email: contact@conetca.com
Grievance officer: Nakul Jain, at the same email.